What is the most challenging aspect of your job?
I think the hardest thing is when a lot of people need the same thing at the same time. The most challenging aspect is giving people what they need in a way that makes everyone feel like they are attended to.
What is the most rewarding part of your job?
Being able to be a place where people feel comfortable. Especially for people who feel like they are not seen or heard. When they come here, everyone knows who they are and they are welcome. We see them every day. We know what people like and don’t like to eat. We know what people’s interests are. We know who likes makeup and all these small details. So I think for them, knowing someone knows these things and cares about them gives a sense of belonging. They know they have a family here.
What has been the most interesting thing you have discovered or learned during your time at WDDC?
I think it’s that personalities are so resilient. Funny people are funny no matter what. Cheerful and positive people are cheerful and positive no matter what, no matter what kind of horrific things have happened to them. We hear a lot of terrible stories. No matter what happens, people’s spirits really can’t be broken. It’s nice to know that despite the terrible things can happen to people, there’s never really a need for hopelessness. It’s never hopeless.
What is one thing you would like readers to take away from this article?
Everything helps. Any way you can help, helps. Even if it’s a pair of socks you can give once a month. People have been asking for about 40 pairs of socks a month here and you’ve just contributed to that. Everything makes a real difference to people. You know sometimes after you donate to something it’s out of your mind and you don’t think it goes anywhere. It does go somewhere and it is helpful and it is appreciated. People are so grateful. So never feel like anything you do is too small.
What are some ways that people can help support the work of WDDC?
Money, donations and time. We can always use money to get things we need, we can always use the things donated to distribute to people who need it, and we can always use people’s time if they want to come in and help. Watch the video below and learn more about the Women's Daytime Drop-In Center here.